Better Connectivity for Transportation Operators

By Editorial Team 29/08/2019
Summary

Several transport companies are implementing internet of things (IoT) technology to reduce operating costs while increasing competitiveness. The technology utilization extends from land transport providers to airlines.

Among these companies is AirAsia, which stopped their call center service for customers by the end of this year. Instead, the airlines implemented a new live chat feature named as AVA (AirAsia Virtual Allstar), AirAsia Chief Customer of Happiness Officer Adam Geneave said in a statement. The online system is integrated with websites and mobile apps.

Meanwhile, Blue Bird is cooperating with Telkomsel to provide comprehensive services which connect all fleets to payment systems, fee meters for taxis, passenger orders, position tracking, and communication with passengers.

Register now and get free access.

If you want to get free access to our Daily Insights and Weekly Digest, please click "Sign up" button below. If you already have an account, please login.

Sign up
Log in
What do subscribers receive?

As a subscriber, you'll receive daily insights, weekly business digests, and quarterly industrial reports.

What kind of pieces will i get?

In-depth reports on assumption and impact analysis, as well as update and trends mapping, written by our credible and experienced analysts.

And, there is something else…

Register now and get free access, click here to register. Feel free to contact us with any additional questions you have.